Experience the thrill of riding with the upgraded Engwe EP2 Pro Electric Bike, designed for those who demand power, durability, and convenience. This powerful e-bike is equipped with a 750W high-speed brushless motor and a 48V intelligent brushless controller, delivering a top speed of...
Engwe T14 Folding Electric Bike – Compact, Powerful, and Ready for Adventure! The ENGWE T14 Folding Electric Bike is the perfect solution for urban commuting and adventure enthusiasts alike. This sleek and foldable electric bike offers incredible portability, saving you storage space at home,...
DESCRIPTION The Bike comes with a Battery and a charger. ● 350 W motor offers a maximum speed of 25 km / h and a slope of 15 degrees ● 12.5Ah / 36V lithium-ion battery (included) for a maximum mileage of 40 to 90...
Experience the thrill of riding with the upgraded Engwe EP2 Pro Electric Bike, designed for those who demand power, durability, and convenience. This powerful e-bike is equipped with a 750W high-speed brushless motor and a 48V intelligent brushless controller, delivering a top speed of...
Engwe T14 Folding Electric Bike – Compact, Powerful, and Ready for Adventure! The ENGWE T14 Folding Electric Bike is the perfect solution for urban commuting and adventure enthusiasts alike. This sleek and foldable electric bike offers incredible portability, saving you storage space at home,...
DESCRIPTION The Bike comes with a Battery and a charger. ● 350 W motor offers a maximum speed of 25 km / h and a slope of 15 degrees ● 12.5Ah / 36V lithium-ion battery (included) for a maximum mileage of 40 to 90...
We have a 30-day refund policy, which means you have 30 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. All returns are based on the principal that item can be resold as new.
To start a return, you can chat with us or mail us at support@pogocycles.com. If your return is accepted, we’ll send you a return shipping address, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.Unfortunately we wont be able to pay for the return but we will be able to ship the new item free of cost
You can always contact us for any return question at support@pogocycles.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Please don't drive the scooter/bike if there are issues with it as we wont be able to accept returns of used items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Exceptions
Unfortunately gift cards cant be refunded.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus the initial shipping cost ,restocking fee and transaction charges. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Please note that the manufacturer reserves the right of refund. If they find that product has been used , or not in the same condition as sent, they will refuse the refund
Cancellations
A fee of 20 euros or total transaction charges (which ever is higher) would be charged for cancellation. If the item is already shipped and package returned total shipping would be charged(depending on weight of goods)
1. If you do not use it for a long time, please charge it every three months. 2. Do not shine into the eyes. Keep away from flammable and explosive materials. 3. Waterproof grade is IPX6. Do not immerse the bicycle light in water. 4. Place the bicycle lights correctly. Keep out of reach of children to avoid accidents.
Takavalo sekoilevasti vilkkuu ja välkkyy, eikä pala tasaisesti millään asennolla. Olen koittanut pitää pohjassa ja napsutella yhtä ainutta päälle/pois nappulaa laitteen oikeassa reunassa ja millään valinnalla valo ei pysy yhtenäisenä päällä. Joko sammuu hetken päästä, tai aloittaa sekavan ledi shown, missä ei ole mitään järkeä? Heitän tän paskan tämän arvostelun kirjoittamisen jälkeen roskiin. Täysin hyödytön turhake, rahat meni hukkaan.
J
Joe Leonard
E-SCOOTER
Very pleased
G
Giovanni Battista Mangini
buona
La bici a che punto è quando mi arriva - spero per la fine del mese saluti
V
Vincenzo Petrachi
Molto bella come da descrizione
Serietà e puntualità
R
Ryan Armstrong
Great service
I was anxious about making a large purchase not only monetarily but also in volume. The bike arrived in 10 days in perfect condition and a chat with a customer service representative put my mind at ease.
🚚 Shipping - Free shipping on all orders to anywhere in Ireland and Europe. 7-15 business days delivery time.
💝 Return & Refund Guarantee - 30 Days Hassle Free Returns & 12 Months Warranty. Please refer to t&C .
📞 Customer Support - Please email us at support@pogocycles.com. Our support team will reply within 8 hours.
*Accesories shown in the pictures may be optional or available to buy seperately
*All bikes are water resistant. For extra protection, do cover your screens with plastic sheet to avoid water ingress when driving in rain
After brexit most items come with 2 pin plug as UK stock can't be shipped to Ireland anymore . We try to send adapter but sometimes it doesn't come. We will reimburse upto 5 euros for the same.
*Product specifications like battery are directly mentioned by manufacturers and they are under optimum test conditions, they may vary with external factors like weight ,speed, wind and road conditions
Law:- Its completely legal to buy, sell and own an e-scooter in Ireland. At the moment, privately-owned electric scooters are illegal to use on the public highway in Ireland & the UK. However they can be ridden on private land.Check local country laws before purchase
Takavalo sekoilevasti vilkkuu ja välkkyy, eikä pala tasaisesti millään asennolla. Olen koittanut pitää pohjassa ja napsutella yhtä ainutta päälle/pois nappulaa laitteen oikeassa reunassa ja millään valinnalla valo ei pysy yhtenäisenä päällä. Joko sammuu hetken päästä, tai aloittaa sekavan ledi shown, missä ei ole mitään järkeä? Heitän tän paskan tämän arvostelun kirjoittamisen jälkeen roskiin. Täysin hyödytön turhake, rahat meni hukkaan.
J
Joe Leonard
E-SCOOTER
Very pleased
G
Giovanni Battista Mangini
buona
La bici a che punto è quando mi arriva - spero per la fine del mese saluti
V
Vincenzo Petrachi
Molto bella come da descrizione
Serietà e puntualità
R
Ryan Armstrong
Great service
I was anxious about making a large purchase not only monetarily but also in volume. The bike arrived in 10 days in perfect condition and a chat with a customer service representative put my mind at ease.
Takavalo sekoilevasti vilkkuu ja välkkyy, eikä pala tasaisesti millään asennolla. Olen koittanut pitää pohjassa ja napsutella yhtä ainutta päälle/pois nappulaa laitteen oikeassa reunassa ja millään valinnalla valo ei pysy yhtenäisenä päällä. Joko sammuu hetken päästä, tai aloittaa sekavan ledi shown, missä ei ole mitään järkeä? Heitän tän paskan tämän arvostelun kirjoittamisen jälkeen roskiin. Täysin hyödytön turhake, rahat meni hukkaan.
J
Joe Leonard
E-SCOOTER
Very pleased
G
Giovanni Battista Mangini
buona
La bici a che punto è quando mi arriva - spero per la fine del mese saluti
V
Vincenzo Petrachi
Molto bella come da descrizione
Serietà e puntualità
R
Ryan Armstrong
Great service
I was anxious about making a large purchase not only monetarily but also in volume. The bike arrived in 10 days in perfect condition and a chat with a customer service representative put my mind at ease.
Takavalo sekoilevasti vilkkuu ja välkkyy, eikä pala tasaisesti millään asennolla. Olen koittanut pitää pohjassa ja napsutella yhtä ainutta päälle/pois nappulaa laitteen oikeassa reunassa ja millään valinnalla valo ei pysy yhtenäisenä päällä. Joko sammuu hetken päästä, tai aloittaa sekavan ledi shown, missä ei ole mitään järkeä? Heitän tän paskan tämän arvostelun kirjoittamisen jälkeen roskiin. Täysin hyödytön turhake, rahat meni hukkaan.
J
Joe Leonard
E-SCOOTER
Very pleased
G
Giovanni Battista Mangini
buona
La bici a che punto è quando mi arriva - spero per la fine del mese saluti
V
Vincenzo Petrachi
Molto bella come da descrizione
Serietà e puntualità
R
Ryan Armstrong
Great service
I was anxious about making a large purchase not only monetarily but also in volume. The bike arrived in 10 days in perfect condition and a chat with a customer service representative put my mind at ease.
Experience the thrill of riding with the upgraded Engwe EP2 Pro Electric Bike, designed for those who demand power, durability, and convenience. This powerful e-bike is equipped with a 750W high-speed brushless motor and a 48V intelligent brushless controller, delivering a top speed of...
Engwe T14 Folding Electric Bike – Compact, Powerful, and Ready for Adventure! The ENGWE T14 Folding Electric Bike is the perfect solution for urban commuting and adventure enthusiasts alike. This sleek and foldable electric bike offers incredible portability, saving you storage space at home,...
DESCRIPTION The Bike comes with a Battery and a charger. ● 350 W motor offers a maximum speed of 25 km / h and a slope of 15 degrees ● 12.5Ah / 36V lithium-ion battery (included) for a maximum mileage of 40 to 90...
After doing a lot of searching and reading I decided on getting the f20 master and after a month of using it I have no regrets. The bike came well packaged and was setup in 15 minutes. The quality of the bike is really good had squeaky rear brakes for the first week or so but knew they were just bedding in all good now Battery is true to what fafrees say got 140 km on a full charge my commute is 30 km daily with a lot of hills and the bike just glides up them effortlessly. Only downside to the bike for me is the saddle which isn't the most comfortable but overall I'm really pleased with my f20 master and would recommend